Plain answers before your firm decides

RetainerBooked is intake software for US law firms with 1 to 10 lawyers that comes with your firm's website and its marketing for a single flat fee each month, and our team sets up, runs and keeps up every part. It suits any practice area: immigration, bankruptcy, estate planning, workers' comp, family law, personal injury and the rest.

Each plan carries every tool, your firm's website and the marketing work our team does. The tools: the intake board, consultation booking, intake forms with e-sign, business phones with call tracking, texting, the AI receptionist, payments, a client app and reporting. The marketing our team does: search pages, Google and Meta campaigns, Google's Local Services Ads, review requests and social posts.

Yes. RetainerBooked works next to your case software: everyone before the signed retainer lives here, while matters, documents, billing and trust accounting stay in the system you run today. When a client signs, we send their name, contact details and intake answers on to your case software through a connector, so no one retypes them. Clio, MyCase, Smokeball and the rest carry on as before.

Yes. Your firm picks when the AI steps in, and your intake team still works every callback, consultation and retainer. The AI receptionist answers every call, day or night, in English or Spanish, asks your screening questions, books the consultation and puts urgent callers through to your phone. Each caller hears up front that the voice on the line is an AI assistant, not a lawyer.

No. It never gives legal advice and never tells a caller whether they have a case; it takes the details and hands the caller to your attorneys.

Yes, and Spanish costs nothing extra. The AI receptionist talks in English or Spanish and follows a caller who changes language halfway through, and chat and texts work in Spanish too. Where your firm takes Spanish callers, we write Spanish pages for those practice areas and run Spanish ads that land on them.

Our own team builds the website, sets up the software, runs the ads and makes every change you ask for. Every plan also comes with your own ad rep, a named account manager and a planning call each month. Nobody can promise a search ranking, so the monthly report shows every signed case and the ad, page or referral behind it.

Your firm, from the first day. Google and Meta charge your firm for the clicks themselves, in ad accounts your firm owns, while we build and manage the ads under the flat fee. Google bills your firm for Local Services Ads the same way, and that account and its badge are your firm's as well.

Counsel costs $97 monthly with one person signing in. Firm, at $197 monthly, covers two to five people and is our most popular plan; Partnership, at $297, covers six to ten. Firms with more than ten people can contact us for a price. Paid as a year up front, the bill drops by a month's fee. One flat monthly fee, with no price per call, per inquiry or per signed case and no share of your fees.

Yes. Nothing ties you past the month you have paid for, and a short note to sales@retainerbooked.com before the coming charge ends it. No contract, and no year to pay off if your firm stops.

Our team does all of it, and your firm is live 14 days after kickoff. Your old inquiry list comes over, your questionnaires are rebuilt and your intake team is trained, and none of it costs extra. Three steps run on someone else's clock: moving your existing number, the carriers' approval for business texting, and Google's background and bar license checks for Local Services Ads.

A short note to us before the coming charge ends the service with the month you paid for. Your ad accounts were always yours, your signed clients are already in your case software, and we send you a file of every contact.

Yes. What a potential client tells your intake team stays confidential and encrypted, processed only for your firm and never sold. The same goes for web forms, texts and what callers say to the AI receptionist, including people who never sign with you, the group ABA Model Rule 1.18 protects.